Frequently Asked Questions

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Guest count recommendations are based on experience to ensure smooth flow and minimal wait times:

• Signature Private Package (4 hookahs): Ideal for up to 15 guests
• Elite Private Package (6 hookahs): Ideal for 20–30 guests
• Grand Lounge Private Package (7–8 hookahs): Best for 30+ guests

For larger events or high-traffic celebrations, additional hookahs or extended service time may be recommended.

Yes. Additional service hours are available for $125 per hour, based on availability. Extended time is recommended for events with staggered arrival times or larger guest counts.

Setup typically takes 30–45 minutes prior to the scheduled service time. Breakdown takes approximately 30 minutes following the event.

Yes. All private event packages include a professional on-site attendant to manage setup, service flow, refills, and sanitation throughout the event.

Each event includes a curated selection of popular flavors. Flavor availability may vary. Custom or special requests should be submitted in advance.

Yes. Disposable mouth tips and sanitation supplies are included with every booking to ensure a clean, elevated experience.

Yes. A 40% non-refundable deposit is required to secure your event date. The remaining balance is due 24 hours prior to the event.

Deposits are non-refundable. Cancellations made within 48 hours of the event may incur additional charges. Please refer to our Terms & Conditions for full details.

Yes. We service Dallas and the surrounding areas. Travel outside of our standard service area may incur an additional travel or setup fee.

Yes. All services are strictly for guests 21 years of age or older.